I want to whiten my teeth!
If you’ve ever thought about whitening your teeth, but you’ve heard stories about painful treatments, sensitive teeth, or results that didn’t last, then you’re not alone.
For years, teeth whitening had a bit of a reputation. Harsh chemicals. Big promises. And sometimes, not-so-good outcomes.
But a lot has changed.
Today, whitening is safer, gentler, and far more effective than it was even a decade ago. Thanks to modern technologies like ultrasonic whitening systems and pH-balanced peroxide gels, you can now achieve amazingly whiter teeth – without the sensitivity or enamel risks people used to expect.
As the leading authority of teeth whitening, we speak to a lot of people who are unsure of what happens in a whitening treatment, and just want someone to explain it in plain English.
That’s what we’re doing with this blog post. No dental jargon, no scientific waffle. Just clear answers to the questions you’re probably already asking, such as:
- What actually happens during a whitening treatment?
- Does it still hurt?
- Is it safe for my teeth?
- Do I need to go to a dentist?
- How do I know what products or machines are worth my money?
So, let’s break it all down – and help you feel confident and well-informed, so you can go ahead and book your whitening treatment!
What is teeth whitening, really?
Let’s start simple.
Teeth whitening is a cosmetic beauty treatment that lifts stains from the surfaces of your teeth, and sometimes even from beneath the surface, to give you an obviously whiter, brighter smile.
You’re not painting your teeth white. And you’re not scrubbing the enamel off either (please don’t try that at home!). Instead, whitening works by using safe, controlled amounts of hydrogen peroxide or carbamide peroxide – two clinically proven ingredients – to break down the coloured pigments that build up over time.
These stain-causing pigments get into your teeth from:
- Drinks like coffee, red wine, and tea
- Smoking or vaping
- Dark-coloured foods (like berries and soy sauce)
- Ageing – as we age, we develop a secondary dentin which makes teeth look darker
- Some medications like antibiotics can cause deep stains
Professional whitening treatments (from a registered practitioner, we’re not talking home-based treatments here) use gels that release oxygen molecules, which penetrate the porous enamel and break apart those stain molecules – lifting stains safely and effectively.
Isn’t that harsh on my teeth?
That’s the most common fear most face, and it’s understandable. But modern whitening isn’t what it used to be.
Earlier systems used extremely high-peroxide gels (often 35–40%) and strong, heat-based lights to activate them. Yes, they got results, but they often dehydrated the enamel, caused zingers (nerve pain), and left gums irritated or burned and teeth super sensitive.
That’s not how we do things anymore.
Today’s best whitening systems, like the ones used by TWA-trained technicians, use low-peroxide, pH-balanced gels combined with ultrasound and LED light technology.
What does this mean for you? How about:
- Less risk of dehydration
- No enamel damage
- Far lower chances of sensitivity
- And results that last longer because it can reach deeper stains
Sound ok?
So whitening isn’t just for the brave or the pioneers anymore. It’s for anyone who wants a real result, done the right way.
What’s new in teeth whitening?
If you had your teeth whitened years ago, or just heard the stories, you might be picturing a pretty unpleasant experience:
- Bleached gums
- Sharp, shooting pain
- Sensitive teeth that felt worse before they looked better
Yes, those side effects were real with the older, original whitening systems. But technology and understanding have come a long way, and the whitening systems we use, and our trainees use, are nothing like those older, more aggressive methods.
Then vs Now: A Quick Comparison
Old Whitening Systems | Modern TWA Systems (Ultra II / Polus Advanced) | |
Peroxide strength | Up to 40% strength | Maximum 12% strength |
Light source | Hot halogen/UV lights | Cool-spectrum LED + ultrasonic vibration |
Tooth dehydration | Common, led to ‘zingers’ | Minimised with water-based, pH-balanced gels |
Gel stability | Pre-mixed gels would easily degrade | Fresh-mixed dual syringe system ensures maximum efficacy |
Pain & sensitivity | Common for many patients | Very low (many report none at all) |
Results | Often fast but uncomfortable | Fast and comfortable, with long-lasting results |
NEW Ultrasonic technology
We recommend, and provide professional training in, whitening with the Beyond Ultra II and Polus Advanced machines, both of which feature ultrasonic technology; a huge leap forward in whitening science and the most up-to-date whitening technology to date.
Unlike generic LED lamps, these systems:
- Agitate the gel microscopically at super speed, to help the gel migrate through the enamel faster without needing higher peroxide
- Use cool LED light, so there’s no risk of heat-based enamel damage
- Deliver results in just one session, with up to 5 – 8 shades of improvement
You still sit back in a chair or on the bed with a gel on your teeth and a light in front of your mouth – but what’s happening on and in your teeth is vastly different. It’s safer. Smarter. And more comfortable than ever before.
Beyond Ultra II and Polus Advanced
If you’ve never had a professional whitening treatment before, you might imagine something like a dentist using a bright light and a bit of gel. But what sets our systems apart isn’t just the gel – it’s the technology behind the results.
At Teeth Whitening Associates, we supply and train professionals using two of the most advanced cosmetic whitening machines available globally:
- Ultra II
- Polus Advanced Ultra
Both are designed for fast, comfortable, and safe whitening results, with real science behind the scenes.


What makes the Beyond whitening systems different?
Unlike outdated LED lamps that simply shine a blue light on peroxide gel, these systems combine a cool-spectrum LED light with ultrasonic technology. That matters – a lot.
LED + Ultrasound = better whitening with lower peroxide %
- Cool LED light activates the whitening gel gently – no heat = no enamel dehydration
- Ultrasonic vibration shakes the gel faster, making it more effective without increasing peroxide strength
- The result? Faster stain breakdown, deeper penetration into the dentin, and minimal risk of sensitivity
This dual-action approach allows TWA-trained clinics to use 6 – 12% hydrogen peroxide gels (fully compliant under NZ guidelines) and still achieve dramatic whitening results in one visit.
A safer gel: Dual-syringe system
Every treatment uses a freshly mixed, dual-syringe system:
- One contains the peroxide gel
- The other contains a reactive catalyst (often with ingredients like sodium phytate or iron gluconate)
When combined, the gel activates immediately, ensuring it’s at peak potency during the session and completely tailored to that client’s needs.
Plus, it’s:
- pH-balanced to protect enamel
- Stored cold for freshness and stability
- Water-based for added comfort and reduced post-treatment dryness
NZ safety standards for teeth whitening
All TWA-supported treatments use products that are:
- NZCTWA approved
- Compliant with NZ Health & Safety peroxide limits
- Trusted by salons and clinics across the country
In other words, this isn’t DIY whitening. It’s professional-grade, science-backed cosmetic care.
What does a whitening treatment feel like?
If you’ve never had your teeth whitened professionally before, it’s completely normal to feel a little unsure. Will it hurt? Will it feel weird? How long does it take?
The good news is: at a TWA-trained clinic, the experience is designed to be relaxing, safe, and surprisingly quick.
Here’s a step-by-step guide to what actually happens when you book a treatment using the Beyond Ultra II or Polus Advanced systems:
Step 1: Quick consultation
Before anything touches your teeth, your whitening practitioner will:
- Ask about your dental history
- Check for visible restorations (like crowns or veneers)
- Explain how the process works
- Help you choose a target shade
They’ll also assess your starting shade using a standard shade guide, and document your results for comparison.

Step 2: Prep and protection
You’ll be comfortably reclined, and the practitioner will:
- Apply lip balm to help moisturise your lips during the treatment
- Insert a cheek retractor to hold your lips back (it’s not painful, just makes access easier)
- Apply a disposable face shield around the retractor, if needed
Step 3: Application of whitening gel
Your technician will mix the dual-syringe hydrogen peroxide gel, so it’s freshly activated for your session. This ensures:
- Maximum efficacy
- Controlled exposure time
- Full compliance with NZ safety standards
The gel is carefully squeezed onto your teeth, not the gums, and spread evenly, using a flat brush or cotton-tipped applicator, often in a circular motion.

Step 4: Ultrasonic light activation
Here comes the high-tech part:
The Beyond Ultra II mouthpiece is attached to the cheek retractor by matching tabs, or the Polus Advanced machine is positioned in front of your mouth, and the cool-spectrum LED and ultrasonic light goes to work.
Each cycle lasts 12 – 20 minutes, depending on the machine used and level of staining, and most clients have 3 cycles in a single session.
You just sit back, relax, and let the technology do the work.
Many clients bring earbuds to listen to a podcast or audio book, read, scroll, or even drift off for a quick nap!
Step 5: Rinse, reveal and aftercare
Once the full treatment is done, the practitioner will:
- Remove the gel and retractor
- Ask you to rinse the remaining gel from your mouth
- Show you the before-and-after shade comparison
- Give you personalised aftercare instructions
Most clients see at least 5 – 8 shades of improvement, instantly.
And best of all? There’s no burning, no heat, and no pain. Most clients feel no sensitivity or discomfort at all; before, during, or after.

Want to know more about the process? Check out our Step-by-step Guide to what actually happens during a teeth whitening treatment to put your mind at ease!
What about tooth sensitivity?
Let’s be honest, tooth sensitivity is the #1 reason people hesitate to get their teeth whitened.
You might have heard friends say their teeth ‘zapped’ after treatment, or that even breathing in cold air made them wince. This kind of sensitivity was common with older whitening systems that relied on very high peroxide levels and heat to accelerate results.
But with modern whitening, especially the professional systems used by TWA-trained clinics, those days are largely over.
Why does tooth sensitivity happen?
Tooth sensitivity after whitening is usually caused by:
- Dehydration of enamel, especially with heat-based lights
- Overuse of high-peroxide gels that penetrate too deeply
- Poor application technique, like gel on gums or soft tissues
- Existing tooth issues, like exposed dentin or untreated cavities
The good news is that every one of these triggers can be avoided with the right system and professional care.
How TWA treatments minimise sensitivity
At TWA, we’ve specifically chosen systems and protocols that are:
- Enamel-safe (no acidic gels or heat exposure)
- Low-sensitivity by design, thanks to our ultrasonic systems
- pH-balanced and water-based, keeping teeth hydrated during treatment
We also:
- Use only 6 or 12% hydrogen peroxide (not the 35–40% used in outdated systems)
- Offer desensitising options before and after treatment, like sensitivity toothpaste
- Train all practitioners to apply gels with extreme precision with no accidental gum contact
What do our clients say?
Many of our clients are shocked at how comfortable their whitening session was.
Some had previously sworn off whitening due to past bad experiences, only to find that our technology made the whole process painless.
A common quote we hear is:
“I was prepared for the sensitivity – but there is none!”
And that’s exactly the point.

So, is teeth whitening safe?
Yes, professional teeth whitening is safe, when it’s done correctly.
That last part matters. Because the internet is full of DIY tricks, cheap overseas kits, and outdated systems that can do more harm than good. It’s no wonder people are cautious.
But at TWA, safety isn’t an afterthought – it’s built into everything we do.
Will whitening damage my enamel?
This is the most common question we hear, and the short answer is NO, not with the right products and technology.
Here’s why:
- Tooth enamel is real strong, and studies show that properly formulated peroxide gels do not weaken or thin enamel when used within safe limits
- Our whitening gels are pH-balanced, and they don’t create the acidic environment that can erode enamel
- The Beyond Ultra II and Polus Advanced systems don’t use heat, so they don’t dehydrate the teeth like older lights did
- We use low-strength (6 – 12%) hydrogen peroxide, which is highly effective when combined with ultrasonic activation, without needing high levels
In fact, a glass of orange juice is more acidic and erosive to enamel than a professionally administered whitening gel! True! Check out this study if you don’t believe us.
What about my gums?
With proper protection and application, your gums should never come into direct contact with whitening gel. We minimise this risk by making sure that:
- Your technician uses a cheek retractor to keep lips and cheeks clear
- Only trained, certified practitioners apply the gel using precision applicators
Result: zero contact, zero irritation.
Do I need to see a dentist for whitening?
This is a common belief, and there’s some truth to it, depending on what you’re getting done.
If you have untreated decay, gum disease, or complex restorations, then yes, a dentist should assess your suitability before you proceed.
But for cosmetic teeth whitening using safe NZCTWA-compliant systems, you don’t need to see a dentist for whitening, and you certainly don’t need to pay dental pricing. However, we always say it’s best to have a check-up with your dentist before having a cosmetic whitening treatment, if you have any concerns (about cavities, gum disease etc.).
At TWA, we train non-dental professionals (like beauty therapists, salon owners, and cosmetic practitioners) to use safe, effective whitening systems that:
- Comply fully with NZ Health & Safety regulations
- Use legally approved peroxide concentrations
- Deliver results comparable to what you’d pay for in a dental clinic
- Use safe cool-light and ultrasound technology
In fact, many dentists in New Zealand still use older, outdated LED systems, while TWA clinics are already using the latest ultrasonic-assisted whitening machines. And many dentists come to us, and are now using our Beyond ultrasonic whitening systems in their clinics!
So yes, whitening is safe. And with a trained professional using equipment and products we recommend, it’s safer, more comfortable, and more affordable than ever.

Still got questions? Here’s what most people ask
These are some of the most common things people search on Google when they’re considering whitening their teeth. Below are clear, quick answers, all based on science, safety, and real client experience in TWA-certified clinics.
Can I whiten my teeth if I have fillings or crowns?
Yes, but keep in mind that whitening only works on natural teeth.
If you have crowns, veneers, or composite fillings on your front teeth, they won’t lighten, they’ll simply be ‘cleaned’ (which may take them back a shade or two). However, you can still whiten the surrounding teeth and blend the smile more evenly.
How long do the teeth whitening results last?
On average, professional whitening results last for about six – 12 months.
It depends on:
- Your diet (coffee, wine, dark sauces = faster fading)
- Oral hygiene
- Whether you use top-up treatments (which we recommend every 3 – 6 months)
Is whitening safe for people with sensitive teeth?
Yes, especially with ultrasonic whitening systems like the ones we use.
We offer:
- Lower-peroxide gel options
- Shortened treatment cycles
- Safe practices to make whitening more comfortable
- Scientifically formulated Sensitivity toothpastes
Most clients experience no sensitivity at all.
Can I get my teeth whitened if I’m pregnant or breastfeeding?
There’s currently no conclusive research showing whitening is unsafe during pregnancy, but out of caution, most clinics (including ours) recommend waiting until after breastfeeding before beginning treatment.
How many shades whiter will my teeth get?
Professional teeth whitening takes your teeth back to their natural colour – the colour of the dentin (your tooth bone). Most clients see a difference of 5 – 8 shades in one visit.
We’ll compare your before-and-after shades with a professional guide so you can see the real result, not just guess from memory.
Is professional whitening better than take-home kits?
Yes, for several reasons:
- Stronger gel, but applied safely
- Faster results (usually one visit instead of 10+ applications)
- Professional application = no uneven whitening or gum burns
- Longer-lasting because deeper stains are lifted, not just surface ones
Will whitening make my teeth ‘too white’ or unnatural?
No, that’s a common myth. We’ll get you to a shade that’s bright but natural. Whitening only takes teeth colour back to their natural dentin colour.
So, what’s the best way to whiten teeth?
By now, you’ve probably realised that teeth whitening isn’t what it used to be. Gone are the days of harsh chemicals, burnt gums, sensitivity, and unpredictable results.
Modern whitening, especially when performed using professional-grade systems like the Beyond Ultra II and Polus Advanced machines, is safe, gentle, and effective.
At Teeth Whitening Associates, we work with our trained technicians and clinics across New Zealand who use:
- NZCTWA-approved whitening systems
- Ultrasonic and LED light activation
- Dual-syringe peroxide gels with pH-balanced safety
- Fully compliant, comfort-first treatment protocols
And best of all? You don’t need to book with a dentist to get world-class results, you just need to book with a trained and certified TWA provider.
So, whether you’re brand new to whitening or giving it another go after a past experience, trust us when we say: you’ll feel the difference with today’s technology, and you’ll love the results.
Ready to whiten the right way?
Find a certified TWA-trained whitening technician near you, or get in touch to ask questions. We’re happy to point you in the right direction or answer any questions you may still have!
And if you have an existing beauty business and think you’d like to add professional teeth whitening to your service list for your clients, we’ve got a NEW Salon Special package for you, so get in touch and we can help you get started!
And jump on our mailing list to keep up to date with the latest teeth whitening news, trends, and methods.